Privacy Policy APK Mega —
Our Commitment to Your Data

1 Personal Information We Collect

When you use the apk mega platform, we collect several categories of personal information depending on the nature of your interaction with our platform. This collection is carried out transparently and only for legitimate purposes.

1.1 Account Registration Information

When you register an apk mega account, we collect the following information:

• Full name as stated on your official identification document;
• Date of birth for age verification;
• An active email address for account communications;
• A valid Malaysian mobile phone number;
• Passwords are stored in hashed form and cannot be read by our staff.

1.2 Identity Verification (KYC) Information

As part of the identity verification process, we may collect:

• A copy of your valid Malaysian MyKad or passport;
• A current facial photo (selfie) for biometric verification;
• Proof of residential address such as a utility bill or bank statement;
• Malaysian bank account details for the purpose of fund withdrawals.

1.3 Financial Transaction Information

Every deposit and withdrawal transaction you make on the apk mega platform is recorded, including the amount, payment method, date and time, and transaction status. Credit or debit card details are not stored directly on our servers — they are processed through approved, PCI-DSS compliant payment gateways.

1.4 Gaming Activity & Platform Usage Information

We record your gaming activity, including betting history, games played, session duration, wins, and losses. This data is used for compliance purposes, fraud detection, and improving the user experience.

2 How We Collect Your Personal Data

APK Mega collects your personal data through several different channels:

2.1 Information You Provide Directly

This includes all information you enter when registering, updating your profile, completing KYC, making a deposit or withdrawal, contacting customer support, or filling in any form on the platform.

2.2 Information Collected Automatically

When you access the apk mega platform, our systems automatically record:

• IP address and network information;
• Device type, operating system, and browser version;
• Pages visited and time of visit;
• Geolocation information based on IP address (not precise GPS);
• Technical log data for troubleshooting purposes.

2.3 Information from Third Parties

In certain situations, we may receive additional information about you from third-party KYC service providers used for identity verification, or from payment gateways to confirm transaction status. All such third parties are bound by strict confidentiality agreements with apk mega.

3 Purpose of Use of Your Personal Data

We use collected personal data solely for legitimate and necessary purposes. The table below outlines the primary purposes for which your data is used:

APK Mega never uses your personal data to make automated decisions that significantly affect your rights without human oversight.

4 Data Sharing with Third Parties

APK Mega does not sell your personal data. However, in certain situations we may share information with selected and trusted third parties:

4.1 Service Providers

We work with service providers that help us operate the platform, including cloud infrastructure providers, payment gateways, KYC services, and analytics providers. All these providers are bound by data confidentiality agreements and may only use your data for purposes we specify.

4.2 Legal Requirements

We may disclose your personal data to government authorities or law enforcement when required to do so by applicable Malaysian law, a valid court order, or to prevent serious financial crime.

4.3 Platform Rights Protection

In cases of suspected fraud, money laundering, or serious violations of platform terms, apk mega reserves the right to share relevant information with the responsible authorities or with other online gaming platforms through recognized industry blacklist systems.

5 Data Security and Protective Measures

APK Mega continuously invests in cybersecurity infrastructure to keep your personal data safe at all times. Our protective measures include:

• Data encryption in transit: SSL/TLS 256-bit encryption for all communications between your device and our servers;
• Data encryption at rest: Sensitive data is stored in encrypted form using approved encryption algorithms;
• Strict access controls: Only staff who genuinely need access may view your personal data, and every access is recorded in an audit log;
• Two-factor authentication (2FA): Available to all member accounts for an added layer of protection;
• Continuous monitoring: Threat detection systems operate 24 hours a day, 7 days a week;
• Regular penetration testing: Independent security experts conduct regular tests on our systems;
• Incident response plan: Clear procedures to address any data breaches swiftly and effectively.

6 Cookies and Tracking Technologies

APK Mega uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:

6.1 Necessary Cookies

These cookies are required for core platform functions such as login session management and security. They cannot be disabled, as the platform will not function properly without them.

6.2 Performance & Analytics Cookies

We use analytics tools to understand how users interact with our platform — which pages are visited most, how long users stay on the platform, and where users encounter difficulties. This information helps us continuously improve the overall user experience.

6.3 Functional Cookies

These cookies store your preferences such as interface language, display settings, and saved login information (if you choose to save it). This allows the apk mega platform to deliver a more personalised experience.

6.4 Managing Cookie Preferences

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and performance of the apk mega platform. For guidance on managing cookies in popular browsers, please refer to your browser's help documentation.

7 Your Rights as a User

As an apk mega platform user, you have the following rights regarding your personal data. We take every request relating to these rights seriously:

8 Data Retention and Deletion Period

APK Mega does not retain your personal data longer than necessary. Our retention periods are based on operational, legal, and regulatory requirements:

• Active account data: Retained for the duration your account is active plus 5 years after account closure for compliance purposes;
• Financial transaction records: Retained for a minimum of 7 years as required by Malaysian financial regulations;
• KYC documents: Retained for the duration of membership plus 5 years after account closure;
• Support communication logs: Retained for 3 years for reference and service improvement purposes;
• Technical log data: Retained for 12 months for security and troubleshooting purposes.

Once the defined retention period expires, your data will be permanently deleted using secure erasure methods that ensure it cannot be recovered. In cases where full deletion is technically not possible, the data will be anonymised so it can no longer be linked to you.

9 Links to Third-Party Platforms and Services

The apk mega platform may include integrations with third-party services such as game providers, payment gateways, and customer support tools. When you interact with these third-party services, their respective privacy policies apply.

APK Mega is not responsible for the privacy practices of third parties. We encourage you to read the privacy policy of each service provider you use directly. However, all third-party providers we choose to work with apk mega have undergone rigorous security and privacy assessments before being integrated into our platform.

10 Child Protection

The apk mega platform is intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

Should we discover that we have inadvertently collected personal data from an underage individual, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who become aware that their minor child has registered on our platform are encouraged to contact us immediately at [email protected].

11 Amendments to This Privacy Policy

APK Mega reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. All updates will be posted on this page with the latest revision date.

For significant changes that affect your privacy rights, we will notify you through:

• An in-platform notification the next time you log in;
• Email to your registered address at least 14 days before the change takes effect;
• A notice posted on the platform's home page.

Your continued use of the apk mega platform after any privacy policy changes take effect constitutes your acceptance of the latest version. We encourage you to review this page periodically.

12 How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) team:

We are committed to handling every privacy inquiry you have with seriousness and professionalism. Your satisfaction and trust are our top priority.